Shipping Information & Returns
At Noblarre, we are committed to delivering your exquisite lighting fixtures safely and efficiently. Please review our shipping and return policies below.
Shipping Options & Delivery Times (United States)
We currently ship only within the United States.
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Processing Time:
7-10 business days (excluding weekends and holidays). Processing times may be extended during peak seasons. -
Estimated Shipping Time:
7-12 business days after dispatch, depending on your location. -
Total Estimated Delivery:
14-22 business days (processing + shipping).
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or remote delivery locations. You will receive a confirmation email with tracking information once your order has been processed.
Shipping Costs
- Standard Shipping: Free on all US orders — no minimum purchase, and no handling or processing fees.
- Express Shipping: $15.00 flat rate, selectable at checkout.
Order Tracking
Once your order ships, a tracking number will be provided via email. You can use this number to monitor the status and estimated delivery date of your package directly on the carrier's website.
Damaged or Lost Shipments
In the rare event that your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or the expected delivery date), with photos of the item and packaging, at support@noblarre.com. We will work with the shipping carrier to resolve the issue and ensure you receive your products.
Returns Policy
We want you to be completely satisfied with your Noblarre purchase. If for any reason you are not, we offer a straightforward return policy.
- Eligibility: You may return most new, unused, and undamaged lighting fixtures within 30 days of delivery. Items must be in their original packaging, including all accessories, manuals, and parts.
- Non-Returnable Items: Custom or personalized orders, clearance items, and gift cards are not eligible for return.
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Return Process:
- Contact our customer support team at support@noblarre.com to initiate a return. Please provide your order number and the reason for the return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send your item back.
- Securely package the item in its original packaging. Write the RMA number clearly on the outside of the package.
- Ship the item to the return address provided in your return authorization email. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
- Refunds: Once your return is received and inspected, we will process your refund to the original payment method within 7-10 business days. Original shipping charges are non-refundable.
Return Address
The return address is provided together with your RMA number. Please do not ship items back to the address printed on the original parcel — use only the return address given in your return authorization email.
For any further questions regarding shipping or returns, please do not hesitate to contact us.