Refund policy
Return & Refund Policy
At Noblarre, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward return and refund policy.
Return window: 30 days from delivery.
Condition: items must be unused, in original condition and packaging, with proof of purchase.
Return shipping: we cover it for defective or damaged items; for change-of-mind returns the customer pays return shipping.
Refunds: issued to your original payment method within 7–10 business days after we receive and inspect your return.
Order Cancellation
You may cancel your order free of charge within 24 hours of placing it — contact us at support@noblarre.com with your order number.
- Within 24 hours of purchase: full refund, no fees.
- After 24 hours, before shipment: if preparation of your order has already begun, we will still do our best to cancel your order free of charge before it ships.
- After shipment: orders can no longer be cancelled; our 30-day return policy below applies instead.
1. Return Eligibility
You may request a return within 30 days of delivery. To be eligible:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
- Proof of purchase (order confirmation or receipt) is required
2. Non-Returnable Items
- Custom or personalized orders
- Clearance items and gift cards
- Items damaged due to misuse or improper handling
- Items returned without prior authorization
3. How to Return
To initiate a return, contact support@noblarre.com with your order number and reason. Once approved, we will email you a Return Merchandise Authorization (RMA) number, return instructions and the designated return address of our returns warehouse (the full address is provided with your return authorization). Please do not ship items back to the address on the original parcel — use only the return address provided with your return authorization.
4. Return Shipping Costs
- If the return is due to a defective or damaged item, or if we shipped the wrong item, we cover the return shipping cost.
- For all other returns, customers are responsible for return shipping fees.
- Original shipping costs are non-refundable.
5. Refunds
Once your return is received and inspected, we will notify you of approval or rejection. If approved, refunds are issued to your original payment method with a processing time of 7–10 business days. Your bank or payment provider may need additional time to post the refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos as evidence. We will resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Refund Policy or need assistance with a return, please contact us:
Noblarre
69 N Quicksilver Ave
Castle Rock, Colorado, US, 80104
Email: support@noblarre.com
Phone: (815) 957-6430